This Privacy Policy explains how process.co collects, uses, shares, and protects information when you use our website, products, and services. It is intended to help you understand what data we handle and the choices available to you.
1. Information we collect
We may collect information you provide directly, such as your name, email address, company details, messages, form submissions, and account-related information. We may also collect technical information automatically, including device data, browser type, IP address, pages viewed, referring URLs, and interactions with our services.
2. How we use information
We use information to provide and improve our services, respond to inquiries, maintain security, analyze performance, personalize product experiences, communicate updates, and comply with legal obligations. We do not sell personal information.
3. How we share information
We may share information with trusted service providers who help us operate our website, host data, process communications, analyze usage, and deliver support. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction such as a merger or acquisition.
4. Cookies and analytics
We use essential cookies for site operation. With your consent, we also use Google Analytics (the same measurement ID historically used on process.co) to understand how visitors use the site. Analytics cookies such as _gamay be set only after you accept analytics in the cookie banner. You can decline analytics cookies, clear stored consent in your browser, or use Google’s opt-out tools where available. Some features may not work correctly if essential cookies are disabled.
5. Data retention and security
We retain information for as long as reasonably necessary to provide services, meet business needs, resolve disputes, enforce agreements, and comply with legal obligations. We use administrative, technical, and organizational safeguards designed to protect information, but no system can be guaranteed completely secure.
6. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also request a copy of your information or withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.
7. International transfers
Your information may be processed in countries other than the one where you live. When we transfer information internationally, we take steps designed to protect it in accordance with applicable privacy laws.
8. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and provide additional notice where required by law.
10. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact process.co at privacy@process.co.